FAQs

Does the price include delivery?

Yes, although additional fees may apply for delivery outside of our normal radius. Prices do not reflect sales tax.

Where is your delivery radius?

For the prices listed, we will travel within 25 miles of Streets of Southpoint Mall (6910 Fayetteville Rd) in Durham NC. If you are further than that, we charge $1.50 per additional mile.

Do you provide chargers?

Yes. Each vehicle will come with a fully charged battery, but we will also include the wall chargers for your use.

How long will the battery last on the Big Work trucks?

The charge will last about 2.5-3 hrs for each vehicle. Make sure to turn them off when not in use to maximize drive time.

Can I use these at a park?

Public parks in Chatham County will allow you to use your trucks there, so long as you are renting a space with them (shelter or field). If you are not in Chatham County, please confirm with your local parks and rec before booking.

Do Big Work Trucks have remotes?

Most of our Big Work trucks can be operated and steered by a parental remote control or by the little driver. Some are only operable by the child. If you have preference, let us know when booking.

Where can they be driven?

None of our vehicles should be driven on public streets. Grass, dirt, concrete, and paved surfaces are ideal. Our Tot trucks can be played with inside or outside!

Can I mix and match trucks for my rental?

At this time we are not allowing customized truck rental combinations due to limited inventory. All rentals are for groups of 4 trucks of the same category, with the exception of the flatbed add on.

What if we need to cancel?

Life happens. If you need to cancel, please do so 48 hrs before appointment. We will give you a rain check that is good for a year!

Do you require a deposit?

A 25% deposit is due at the time of booking. The full balance is due at drop off. Deposits are non-refundable, but will apply toward your one year rain check if you must cancel for any reason.

Do I get a copy of the rental agreement?

Upon booking, we will send over the rental agreement for you to review and we will bring a hard copy for you to sign at drop off. Please specify if you would like a hard copy for your records.

What ages are the trucks suitable for?

Per manufacture recommendations all of our trucks are suitable for ages 3+. Weight limits for Big Work trucks range from 80-130 lbs. Weight limit for Pedal Powered trucks range from 50-75 lbs. Weight limit for Tot trucks is 66 lbs.

How do I pay?

To book your rental, fill out our form on Book Now. We will contact you via phone to finalize your booking, answer any questions you have, and collect the deposit. We accept credit or debit card. Final payment will be due at time of equipment drop off. We can accept check, credit or debit card, or cash.